Warranties
Definitions
Redpants Japan products are the products manufactured specifically by or for Redpants Japan and labeled as a Redpants or Redpants Japan brand product in product listings.
Manufacturing defects include improper fitment due to manufacturing; major cosmetic inconsistencies, marring, scratches, or other significant visual damage or irregularities; missing parts or components, or improper assembly of those items; or inadequate materials used during manufacturing.
Structural failures include breakage, significant warping or tearing, or other damages to the product resulting from the normal and correct usage of the product that prevent the product from continuing to be used as intended.
Normal and correct usage includes proper usage of a product as intended, legally in the jurisdiction in which is is being used, and without violating any warnings, cautions, or other usage notes for the product as described in the Product-Specific Warranty Addendums section below.
The warranty period is the time during which a warranty claim can be submitted, defined by the date on which the item was ordered until its expiration as stated on the product's warranty card.
Defective products are those with manufacturing defects or structural failures which occur as a result of normal and correct usage during the warranty period.
What is Covered
The following Redpants Japan products are covered by our 12-month warranty against manufacturing defects and structural failures:
Redpants Air Box Delete Brackets
Redpants Japan will, at its sole discretion, replace defective products with a new product of the same type or will refund the purchase price of the defective product.
What is Not Covered
Damages, failures, or other issues that result from any activity other than normal and correct usage during the warranty period are not covered by this warranty and void the warranty of the product.
This warranty covers only the products explicitly described in this warranty. It does not cover any part, product, item, service, labor, or other costs associated with the use of the products covered by this warranty.
Warranty Claim Process
Warranty claims must be submitted by email to rich@redpants.jp or through the Redpants Japan contact page. No other methods of warranty claim submission will be accepted.
Warranty claims must include the Part Number of the defective product, and the Order Number for the order in which the defective product was purchased.
To expedite the process, please also include pictures and any relevant information with the email when submitted a warranty claim.
Warranty claims are handled on a case-by-case basis. Redpants Japan will review the warranty claim and respond accordingly.
Warranty claims must be submitted before 11:59pm JST of the warranty period expiration date or they will not be accepted.
Product-Specific Warranty Addendums
The following warnings, cautions, and/or usage notes are additional requirements which limit the validity of a warranty claim.
Redpants Air Box Delete Brackets
This product has only been tested with OEM and Redpants intake filters. Use of any other intake filter will void the warranty of this product.
This warranty covers only the Redpants Japan product. It does not cover any other parts or products that may be affected as a result of using Redpants Air Box Delete Brackets.
Redpants Front Corner Markers
This product is for cosmetic use only. It is the customer's responsibility to ensure its use complies with all local, regional, and national laws.
Redpants Rear Corner Markers
This product is for cosmetic use only. It is the customer's responsibility to ensure its use complies with all local, regional, and national laws.
Redpants Titanium Lug Nuts
This product intended for street use only and is not rated for track or racing use. Using this product on track or in racing voids the product warranty.
These lug nuts must be properly torqued:
Step 1: In a star pattern, torque each lug nut to 80 Nm (60 lb/ft)
Step 2: Repeating the star pattern from Step 1, torque each lug nut to 150 Nm (111 lb/ft)
Only dedicated lug nut sockets, hand tools, and torque wrenches should be used with this product. Do not use air tools and impact tools as these can damage the finish of the lug nuts and/or result in improper torque. Use of air tools or impact tools with this product voids the product warranty.
This warranty covers only the Redpants Japan product. It does not cover any other parts or products that may be affected as a result of using Redpants Titanium Lug Nuts.
Redpants TPMS Defeat
This product prevents low-pressure warnings from being displayed to the driver. It is the customer's responsibility to ensure correct tire pressures are maintained at all times, and to handle the vehicle in a safe manner in situations in which tire pressure has been reduced or lost.
This warranty covers only the Redpants Japan product. It does not cover any other parts or products that may be affected as a result of using a Redpants TPMS Defeat.
Additional Warranty Information
Warranty claims shall be handled on a case-by-case basis at the sole discretion of Redpants Japan.
Redpants Japan reserves the right to change the terms of this warranty at any time, with or without notice.